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Poinz vs Smile
Smile has the most reviews of any Shopify loyalty app. Poinz covers the same core program for less money per order. Here is where each one is stronger.
By the Poinz team · prices checked October 28, 2026 · Poinz is our app.
Poinz and Smile, plan by plan
| Poinz | Smile | |
|---|---|---|
| Free plan | Up to 50 orders per month | Up to 200 orders per month |
| First paid plan | $9/month for 1,000 orders | $15/month for 500 orders |
| Orders per $1 on the first paid plan (higher is better) | 111 | 33 |
| Redeem points inside checkout | No | Yes |
| Points balance on thank-you and account pages | Yes | Yes |
| Both have | a points program, VIP tiers, a referral program, Shopify POS, and a Klaviyo integration | |
Prices read on the Shopify App Store on 2026-10-28. Check each listing for current prices. Smile on the Shopify App Store
Where Smile is stronger
- A larger free plan: 200 orders a month, against 50 on Poinz.
- Customers can redeem points inside checkout. With Poinz they redeem in the rewards panel or in Shopify POS.
- The most reviews of any Shopify loyalty app, so more merchants have tried it.
Where Poinz is stronger
- The first paid plan costs $9 a month, against $15.
- It covers 1,000 orders, against 500: 111 orders per dollar, against 33.
- Every Poinz plan has every feature, the free plan included. Plans differ only by orders and support.
Pick Smile if…, pick Poinz if…
Pick Smile if you stay under 200 orders a month and want to stay free, or if customers must redeem points inside checkout.
Pick Poinz if you pass the free limits: $9 a month covers up to 1,000 orders, with points, VIP tiers, referrals and POS.
Switching from Smile in four steps
- Export your customers and their points balances from Smile as a CSV file.
- In Poinz, open the migrations page and import the CSV file.
- Open a few customers in Poinz and check that their balances match Smile.
- Turn on the Poinz app embed in your theme editor, then turn off the Smile widget.
Free for 50 orders a month. $9 for 1,000.
Install Poinz, turn on the app embed and choose your rewards. Shopify bills paid plans with your store invoice.
Paid plans have a 7-day free trial. No credit card needed for the free plan.